Privacy Policy

What this policy covers

TUCKLANE operates this store. This policy explains, in plain language, what information is collected when the store is used, why it is collected, and the choices available. The short version: only what is needed to run the store is collected, and personal information is never sold.

What is collected

Order information: name, shipping and billing address, email address, phone number, and the items ordered. Payment card details are handled entirely by secure payment processors and are never seen or stored by TUCKLANE.

Device information: like most stores, this site uses cookies and similar tools that record things such as IP address, browser type, and which pages were visited. This keeps the cart working, shows how the store is used, and measures whether advertising is worth running.

Why it is collected

To fulfill and ship orders, send receipts and delivery updates, answer support calls and emails, honor the guarantee, screen for fraud, improve the store, and, only where consent was given, send marketing email.

Who it is shared with

Shopify, which hosts the store. Payment processors, which handle cards. Shipping carriers, which need the delivery address. Analytics and advertising partners, such as Google and Meta, which receive limited technical data to measure how ads perform. Each of these operates under its own privacy terms. TUCKLANE does not sell personal information to anyone, for any price.

Cookies

Essential cookies keep the cart and checkout working. Optional cookies help with analytics and advertising. Browsers can block or clear cookies at any time; with essential cookies blocked, parts of the store may not function.

Marketing email

Marketing email only goes to people who signed up for it or bought something. Every marketing email contains a working one-click unsubscribe. Unsubscribing never affects the guarantee, support, or order updates.

How long information is kept

As long as needed to handle orders, honor the 60-day guarantee, meet tax and legal record requirements, and no longer.

Your rights

Anyone can ask for a copy of their personal information, ask for corrections, or ask for deletion, subject to records the law requires keeping. Email support@REPLACE-WITH-DOMAIN.com and expect a reply within 30 days. Residents of California, the EU, and the UK have additional statutory rights, and those are honored on request.

Children

This store is not directed at anyone under 16, and no information is knowingly collected from them.

Changes

Any change to this policy is posted on this page with an updated date.

Contact

Email support@REPLACE-WITH-DOMAIN.com or call (555) 555 0100, Monday to Friday, 9am to 5pm Eastern.