Contact information
Talk to a person
Sizing questions, returns, order problems, or anything you would rather ask quietly. We answer every email ourselves and we do not need you to explain why you are buying.
We reply within one business day, usually sooner.
Business address
TUCKLANE
123 Shelley Street, Sydney, NSW 2000, Australia
Please do not send returns to this address without emailing us first, as returns are processed at a separate facility and we need to log your return before it arrives.
Hours
Monday to Friday, 9:00am to 5:00pm AEST. Closed on Australian public holidays.
Returns and exchanges
Email hello@tucklane.com with your order number and we will send you return instructions the same day. See our Refund Policy for the full 60 Day Fit Guarantee.
Media and wholesale
Use the same address and put MEDIA or WHOLESALE in the subject line.